DISABLE the File menu option "Capture Events" to prevent capturing of unnecessary log events.Ĥ. Double-click the file Procmon.exe inside the "ProcessMonitor" folder. Select the link "Download Process Monitor" ja save the zip file. Go to a workstation suffering from the issue.
Note: Process Monitor tool requires Windows login with local administrator account.įollow these actions when PLM Group support agent asks you to send the Process Monitor log file.ġ.
Data collected by that tool is more detailed and can be used to trace the root cause for the issue. In those situations PLM Group support agent might suggest you to use a specific Microsoft's tool called "Process Monitor". From time to time you might experience SOLIDWORKS issues (performance issues for example) that cannot be traced by observing data collected by SOLIDWORKS RX tool.
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